Primebiome Terms and Conditions
By using or accessing the PrimeBiome official website, you agree to abide by the Terms and Conditions outlined below. Please review these terms carefully before browsing, purchasing, or using any of our services. If you do not accept these terms, we advise you not to use our website or make a purchase.
1. General Information
These Terms and Conditions (“Agreement”) govern your access to and use of the official PrimeBiome™ website (“Site”), including all products, services, features, and content provided through it. This Site is owned and operated by PrimeBiome™ (“Company,” “we,” “us,” or “our”). By visiting our Site or purchasing any PrimeBiome™ product, you agree to be bound by these terms.
We may update or change these Terms and Conditions at any time without prior notice. Continued use of our Site after such updates signifies your acceptance of the revised terms. We encourage users to check this page regularly to stay informed about the most current version of our Agreement.
2. Eligibility
By accessing or using the official PrimeBiome website and its services, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you may only use the Site under the supervision of a parent or legal guardian. This Site is not intended for use by individuals under the age of 13, and we do not knowingly collect information from children under this age.
3. Account Registration
To access specific features or complete a purchase on the official PrimeBiome™ website, you may need to create a user account. By registering, you agree to provide accurate, current, and complete information, and you commit to keeping your account details up to date at all times.
You are solely responsible for maintaining the security and confidentiality of your account credentials, including your password. Any activity conducted through your account will be considered your responsibility. If you suspect unauthorized use of your account, please contact PrimeBiome™ customer support immediately.
4. Use of the Website
By using the official PrimeBiome website, you agree to engage only in lawful activities and to respect the rights and privacy of others. Any misuse of the Site is strictly prohibited. The following actions are not allowed:
Posting, sharing, or transmitting content that is unlawful, defamatory, abusive, or obscene
Engaging in deceptive, fraudulent, or impersonation-based activity
Uploading or distributing viruses, malicious code, or any harmful software
Attempting to disrupt, damage, or compromise the Site’s functionality, performance, or security
Using automated tools such as bots, crawlers, or scripts to access or interact with the Site without authorization
Violating this policy may result in account suspension or legal action.
5. Product Information
At PrimeBiome, we make every effort to ensure that all product details—including descriptions, pricing, and availability—are accurate and up to date on our official website. However, we do not guarantee that all content is error-free, complete, or current at all times.
We reserve the right to correct any errors, update product information, and adjust prices at our discretion without prior notice. Unless otherwise specified, all prices listed on the Site are in U.S. Dollars (USD). Product pricing and availability are subject to change at any time.
6. Orders and Payment
When placing an order on the official PrimeBiome™ website, you agree to provide accurate and valid payment information. We accept a range of secure payment methods, including major credit cards and trusted online payment gateways as listed at checkout.
All product orders are subject to availability and our acceptance. PrimeBiome reserves the right to cancel or refuse any order for reasons such as product unavailability, payment issues, or suspected fraudulent activity.
After placing an order, you will receive an order confirmation email. Please note that this email confirms receipt of your order, not its acceptance. Final acceptance occurs only once your order has been verified, processed, and shipped.
7. Shipping and Delivery
PrimeBiome offers international shipping to customers worldwide. Shipping fees and estimated delivery times may vary depending on your location and selected shipping method. While we strive to process and dispatch all orders promptly, actual delivery times may be impacted by factors beyond our control, such as carrier delays, customs clearance, or local postal services.
To ensure successful delivery, please double-check that your shipping address is complete and accurate at the time of purchase. PrimeBiome is not responsible for delivery failures or delays caused by incorrect or incomplete address information provided by the customer.
8. Return and Refund Policy
At PrimeBiome, we stand behind the quality of our products and offer a 60-day money-back guarantee on all purchases made through our official website. If you are not satisfied with your purchase, you may request a refund within 180 days from the date of purchase.
To initiate a return, please contact our customer support team with your order number and relevant details. Refunds will be issued once the returned product is received and verified to be in its original, unused condition. Please note that shipping fees are non-refundable unless the return is the result of a damaged item, defective product, or an error on our part.
9. Limitation of Liability
PrimeBiome™ is not liable for any damages, losses, or injuries that may arise from the use of our products or from your inability to access or use the official PrimeBiome website. To the maximum extent permitted by applicable law, we disclaim all liability for:
Direct, indirect, incidental, or consequential damages
Loss of income, profits, data, or business goodwill
Unauthorized access to or use of your personal information
By using the Site or purchasing our products, you agree that our total liability for any claim or dispute is strictly limited to the amount you paid for the product in question.
10. Intellectual Property
All content on the official PrimeBiome™ website, including but not limited to text, images, graphics, logos, trademarks, and software, is owned by PrimeBiome™ and is protected by copyright, trademark, and other intellectual property laws. You are not permitted to copy, reproduce, distribute, or otherwise use any part of the Site without our explicit, written consent.
We grant you a limited, non-exclusive, and revocable license to access and use the Site solely for personal, non-commercial purposes. Any unauthorized use of the content may result in legal action.
11. Privacy Policy
At PrimeBiome, we value your privacy and are committed to protecting your personal data. For detailed information on how we collect, use, and safeguard your information when you visit the official PrimeBiome™ website, please refer to our Privacy Policy.
12. Third-Party Links
The official PrimeBiome website may contain links to third-party websites or services. Please note that we do not endorse, control, or assume responsibility for the content, practices, or policies of these external sites. Any interactions or transactions with third-party websites are solely at your own risk.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes or claims arising from or in connection with this Agreement shall be resolved exclusively in the courts located within the United States.
14. Changes to Terms and Conditions
PrimeBiome reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on this page. By continuing to use the Site after such updates, you acknowledge and accept the modified terms.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us. Our customer support team is here to assist you.
